Terms of Service

Who we are

Mountaintop is a product of Kage Lmt (“we,” “us”). These terms govern the services sold at mountaintop.site: managed websites, marketing services, and related plans. By purchasing a plan you agree to these terms.

Plans, billing, and the three-month minimum

Plans are billed monthly by card through Stripe, plus a one-time setup fee shown at checkout. Every plan has a three-month minimum — that is honestly how long search and AI visibility take to move — and continues month-to-month afterward.

You can cancel any time after the minimum with 30 days’ notice from your dashboard or by emailing us. Setup fees are non-refundable once build work has begun, because the work is real and begins immediately.

Prices are published on our pricing page. If your price ever changes, you get at least 60 days’ written notice — and price changes never apply retroactively.

You keep your site and your domain — always

Your domain is registered in your name and stays yours. The website content we build for you — your copy, your images, your pages — is yours. If you leave, we hand you a complete export of your site content and your data, and we point your domain wherever you tell us to.

The engine that builds and operates the sites — our software, templates, code, and systems — remains ours. You get everything a departing client could reasonably use; we keep the machinery.

What we promise — and what nobody can promise

We promise professional work: a fast, correct, mobile-ready site; the marketing deliverables of your plan; and a monthly report showing real numbers. We verify our work with automated checks before and after every change.

Nobody controls Google or AI assistants, including us. We do not guarantee rankings, placement, review counts, call volumes, or revenue — and you should treat anyone who does guarantee those things with suspicion. What we guarantee is the work, done properly, measured honestly.

Your responsibilities

Provide truthful information about your business — we publish what you give us, and you are responsible for having the rights to any photos, logos, and content you supply (including any consents needed to feature people in them).

Marketing content we generate is reviewed and approved before publication. Approving content confirms you’re comfortable publishing it on your behalf.

Standard plans are not for storing or transmitting protected health information (PHI). If you are a healthcare practice, PHI-handling is available only under a separately signed Business Associate Agreement as part of a Platform engagement — ask us and we’ll walk you through it properly.

Communications

With your plan we may send you service emails and texts (reports, approvals, account notices). Marketing messages sent to YOUR customers on your behalf follow the law (CAN-SPAM, TCPA): they identify your business, honor opt-outs immediately, and are sent only to contacts you have a lawful basis to message.

Liability, in plain words

We stand behind our work. Our total liability for any claim is capped at the fees you paid us in the three months before the claim arose. We are not liable for indirect losses (lost profits, lost data on third-party platforms, and the like). Nothing in these terms limits liability that the law does not allow us to limit.

Ending things, and changes to these terms

Either of us can end service after the minimum with 30 days’ notice. If we ever materially change these terms, we’ll email you at least 30 days before the change applies.

These terms are governed by the laws of the State of Wisconsin, USA. Questions first, lawyers later — email ken@kagelmt.com and we will sort it out like adults.